Just checking my MS7 is up to date to make sure I will not get this virus When I clicked on update I got this msg Windows cannot update until you restart to finish previous updates I checked history. Microsoft Rewards; Free downloads & security. Tell us about your experience with our site. AndyBee2905 Created on May 13, 2017 'Windows.
I'm trying also to download the patch on a Windows 8.1 and a separate laptop with Vista....
We can only work with the Win8.1 computer in this thread. That being said...
Assuming Win8.1 64-bit...
Please answer each of the following [admittedly tedious] diagnostic questions in a correspondingly-numbered list in your very next reply, preferably without quoting this post:
1a. When (approx. date) did you purchase the computer?
1b. Did the computer come with Win8 (or Win8.1) preinstalled, did you do a clean install of Win8 (or Win8.1), or did you upgrade a (e.g., Win7) computer to Win8?
1c. Who manufactured the computer (e.g., Dell; HP; Lenovo; Acer)?
1d. Have you ever done a Refresh? ...a Reset?
1e. Has Windows 10 ever been installed?
2a. Assuming a third-party anti-virus application/security suite is NOT installed => What Definitions versions are currently listed in Defender's Update tab?
2b. What Definitions last updated date?
2c. What happens when you click on the UPDATE button on that tab?
3. What third-party anti-malware applications (i.e., notWindows Defender!) are installed, if any? What third-party firewall, if any?
4. Has a Norton application or a McAfee application EVER been installed on the computer since you bought it?
5. Have you ever run the Norton Removal Tool and/or the McAfee Consumer Products Removal Tool?
6. Is KB4019215 and/or KB4014512 listed in Installed Updates (not Update History)? [1]
7a. What Update Version & KB number are displayed in the second line of text in IE11's Help | About [Alt+H+A] tab; e.g., Update Version: 11.0.54 (KB1231231) ?
7b. Is Firefox version 53.0.2 (or higher) and/or Google Chrome version 58.0.3029.110 (or higher) or any other alternate browser installed?
8. Is Adobe Flash Player v25.0.0.171 installed? TEST HERE USING INTERNET EXPLORER ONLY! => http://www.adobe.com/software/flash/about/
Wannacry Microsoft Patch Windows 7
9. Are you in the habit of using 'Registry cleaners' (e.g., Registry Mechanic; System Mechanic; RegCure; RegClean Pro; Advanced SystemCare; Total System Care; Glary Utilities; Registry Booster; McAfee QuickClean; AVG Quick Clean; AVG PC TuneUp; Norton Registry Cleaner; Norton PC Tuneup; PCTools Optimiser; SpeedUpMyPC; FixMyPC; PC Doctor; TuneUp Utilities; WinMaximizer; WinSweeper; Comodo System Cleaner; Advanced System Optimizer; CCleaner Registry Cleaner component)?
Wannacry Patch
[1] Control Panel | Programs and Features | View installed updates (in left-hand menu)